GENERATION DIRECT, INC. (GDI)
 

 

GDI is a 24/7 Inbound Contact/Call Center that focuses on quality service by utilizing technology to drive processes that forces accurate data capture and professional call handling.

Three technology methods GDI uses to make their services very cost effective and extremely productive are:

  • WAV. file technology - Records all rep calls.  Our clients can listen to any or all recordings of the actual calls, 24/7

  • A unique CRM system that provides real-time campaign reporting over the web

  • A dialer Engine that dials a number, when the rep is ready, unlike a predictive dialer, where numbers are dialed ongoing


© 1982 Telemarketing Institute, Inc.
1-800-992-1377
312 West Lake Dr.
Lake Norden, SD  57248

Fax: 1-888-213-4325
Email: mary@tminstitute.com