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GENERATION DIRECT, INC. (GDI)
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GDI
is a 24/7 Inbound Contact/Call Center that focuses
on quality service by utilizing technology to drive
processes that forces accurate data capture and
professional call handling. |
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Three technology methods GDI
uses to make their services very cost effective and
extremely productive are:
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WAV. file technology - Records
all rep calls. Our clients can listen to any or all
recordings of the actual calls, 24/7
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A unique CRM system
that provides
real-time campaign reporting over the web
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A dialer Engine that dials a number,
when the rep is ready, unlike a predictive dialer, where
numbers are dialed ongoing
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©
1982 Telemarketing Institute, Inc.
1-800-992-1377
312
West Lake Dr.
Lake
Norden, SD 57248
Fax: 1-888-213-4325
Email:
mary@tminstitute.com
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